Like many ethnographic studies – theirs uncovered many needs.
Their main finding was that managing kids activities is stressful for dual-income families.
– High cost of failure – Unpredictable consequence: Scott and his team were conscious that they were introducing technologies in social contexts and didn’t know what the consequences of that might be.
So he explained that he looked in the design toolbox for some tools of the trade to help.
Scott’s Speed Dating design process employs two methods – need validation – user enactment Principles the method embodies are: Ubundance brings perspective Easier to compare something relative to other things.